HPC Gears Frequently Asked Questions
Most of your questions can be answered by searching our faq page, right here.
- Can we trust your site with our card information?
- HPC Gears uses the facilities of a leading e-Commerce company, WorldPay plc, to process your credit/debit card transaction securely.
All communication between you and WorldPay is encrypted and can only be interpreted by WorldPay. When you make a payment on our web site HPC Gears does not have access of any kind to your card details whatsoever.
HPC Gears will use the information you provide in our forms for the sole purpose of administering your account(s) with us. No information will be released to any other organisation. - Why can't we pay for goods by credit card online if we order from abroad ?
- The cost of delivery of goods abroad depends to large extent also on the weight of the goods ordered. We hope in future to have the facility of knowing the weight of every single item in our stock. You can ofcourse pay for your goods by credit card by phone.
- Is there a minimum order value?
- No
- How quickly can you manufacture parts and how much will they cost?
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STANDARD PARTS
IN STOCKSame-day Despatch List Price STANDARD PARTS
NOT IN STOCK14 DAYS manufacture time List Price STANDARD PARTS shape change
MODIFIED hardening process
IN STOCK2 DAYS manufacture time
5 DAYS manufacture timeList Price plus modification charge NON STANDARD PARTS
MODIFIED
NOT IN STOCK14-21 DAYS manufacture time Contact Telesales PREMIUN MANUFACTURE
SPECIAL SERVICE7-10 DAYS manufacture time Price x 1.5 EXPRESS MANUFACTURE
SPECIAL SERVICE2-6 DAYS manufacture time Price x 2
Please allow 2 additional days for hardened items